Cookie Policy
Last updated: 15th January 2026
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving our website's functionality.
Why We Use Cookies
BoldStep uses cookies for several important purposes:
- Essential Functionality: To ensure our website works properly and securely
- User Experience: To remember your preferences and settings
- Analytics: To understand how visitors use our website and improve our services
- Performance: To optimise website loading times and functionality
- Communication: To enable contact forms and appointment booking systems
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic features like page navigation, secure areas access, and form submissions. The website cannot function properly without these cookies.
Analytical Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.
Functional Cookies
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
Preference Cookies
These cookies remember your choices and preferences to provide a more personalised experience, such as language preferences and cookie consent settings.
Cookie Details
Below is a detailed list of the cookies we use on our website:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| cookie_consent | Stores your cookie consent preferences | 1 year | Essential |
| session_id | Maintains your session while browsing | Session | Essential |
| _ga | Google Analytics - tracks website usage | 2 years | Analytics |
| _ga_* | Google Analytics - session and campaign data | 2 years | Analytics |
| _gid | Google Analytics - distinguishes users | 24 hours | Analytics |
| form_data | Temporarily stores form information | 1 hour | Functional |
| language_pref | Remembers your language preference | 1 year | Preference |
Third-Party Cookies
Some cookies on our website are set by third-party services that we use to enhance your experience:
Google Analytics
We use Google Analytics to understand how visitors use our website. This service sets cookies to collect information about your visit, including pages viewed, time spent on the site, and how you arrived at our site. This information is used to improve our website and services.
Google Analytics data is anonymised and aggregated. You can opt out of Google Analytics tracking by visiting the Google Analytics Opt-out page.
Google Fonts
We use Google Fonts to display text in a consistent and attractive manner. When you visit our site, Google may set cookies to optimise font loading and performance.
How to Control Cookies
You have several options for managing cookies on our website:
Cookie Banner
When you first visit our website, you'll see a cookie banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customise your cookie preferences
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block cookies from specific websites
- Block third-party cookies
- Block all cookies (not recommended as it may affect website functionality)
- Clear all cookies when you close the browser
Browser-Specific Instructions
Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Cookies and site data
Cookie Preference Centre
You can update your cookie preferences at any time by clicking the "Cookie Preferences" link in our website footer or by contacting us directly.
Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our website:
- Essential cookies: Disabling these may prevent core website functionality
- Analytics cookies: Disabling these won't affect your browsing but prevents us from improving our services
- Functional cookies: Disabling these may reduce website personalisation and convenience features
- Preference cookies: Disabling these means we won't remember your choices and settings
Cookie Consent Management
We use a consent management system that complies with GDPR and other privacy regulations. This system:
- Ensures cookies are only set after you provide consent (except essential cookies)
- Remembers your consent preferences
- Allows you to withdraw consent at any time
- Provides clear information about each type of cookie
- Enables granular control over different cookie categories
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal requirements. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of significant changes through our website or email
- Request renewed consent if required by law
Contact Us About Cookies
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Your Cookie Choices
We respect your privacy and want you to feel comfortable with how we use cookies. You're always in control of your cookie preferences, and we're here to help if you have any questions.
For more information about your privacy rights, please see our Privacy Policy.